I was having a very bad sore throat and needed to make sure it wasn’t strep. My experience was smooth and drama free. The reception staff looked right at me, smiled and greeted me as soon as I entered the door. It was not the typical NY experience where they ignore you or play like they don’t see you. I was in an exam room with 10 minutes. The medical aide was professional yet personable and very thorough. The doctor was also professional and warm and took time to answer my questions. Check out was straight forward with no hassles.